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User Guide - Tags in the Offline App

This guide reviews how to import tags into the Offline app and filter unit visibility by tags during violation drives in Smartwebs

This article explains how to import an association's tags into the Smartwebs Offline App and use those tags to filter which units are visible during a violation drive.

  1. As a violation processor, to access your association via the offline application, download the Smartwebs Offline App to your device and log in.
  • Note: The initial login will require you to enter your username and password, which are the same credentials used for the Smartwebs Office site. After the initial login, your credentials will be saved for future use.

 

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  1. Initiate the Tags download settings:

Once in the Offline Application

  • Select the three horizontal lines in the upper left hand corner of the screen.
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  • Click on "Settings" of the next page.
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  • Click the switch titled "Download units based on tags" on the next page.
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  1. Download Association and desired association Tags:

Once the Tags download settings have been configured, select the three horizontal lines in the upper left hand corner and then "My Associations" to return to the Association download page.

  • Download the desired association by selecting the Blue down arrow to the left of the community row.
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  • You will then be redirected to the "Download Units by Tag" page to select the desired tags you wish to filter your drive by.
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  • At the top of the page, you can choose to Save your current selections to your device. You can also choose to only show unit based tags.
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  • Save
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  1. Begin Violation Drive: Map View

Once your desired association Tags have been selected and saved, you will be redirected back to the association download page where you can now click on the association row to begin your drive.

  • Click an association row.
  • Note: You will also see a 24-hour countdown clock. Your violation drive must be completed and all data uploaded within 24 hours of the initial association download (Step 3), or the violation data will expire.

 

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  • Once in your association's Map view (default), units that have the selected Tags will be the only ones visible.
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  1. Violation Drive: Address List

You can also conduct a violation drive based on tags via the 'Address List" view.

  • Select the three horizontal lines in the upper left hand corner of the screen.

 

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  • Click on "Address List" of the next page.
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  • Conduct a violation drive via the Address List view. The units that are visible in this view will also be based on any selected Tags.
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  1. Upload violation data once drive is complete:

Once you complete your violation drive, you must upload your violation data so it can be imported into your Smartwebs site.

  • Make sure you are in a location with a good Wi-Fi signal.
  • Select the three horizontal lines in the upper left hand corner of the screen.
  • Select "My Associations" to get back to the association download/upload page.
  • Select the Green up arrow to upload your drive data to your Smartwebs site.

 

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Note: The full process must be completed within 24 hours of the initial association download (see Step 3) or your violation data will expire. If the 24-hour window has elapsed, you must re-download the association from the My Associations page before conducting a new violation drive.