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Smartwebs Solutions
Administrative
Administrative
User Guides for Managing Administrative Tasks in Smartwebs
User Guide - Navigation for Administrators
Owner Unit Management
User Guide - Edit Unit/Homeowner
User Guide – Add Unit/Homeowner
User Guide - Linking Homeowner Units
User Guide - How to Create Tags
User Guide - Owner/Unit Tags
User Management
User Guide - User Management
User Guide - Adding Association Users
User Guide - How to Disable a User
Roles and Rights
User Guide - Roles and Rights
User Guide - Edit User Role
Email Notification Preferences
User Guide - Daily Digest
Satellite Offices
User Guide - Satellite Offices
User Guide - Adding an Association to a Satellite Office
Reporting
User Guide - Compliance Reports
Document Management
User Guide – Association Documents
Security
FAQ: What is Multi Factor Authentication (MFA) and Why Does it Matter?
User Guide - Smartwebs Password Security Enhancement
User Guide - Enabling Multi-Factor Authentication
Letter Parameters
FAQ: Why is my Custom Parameter Not Populating in the Template?
User Guide: Custom Parameters
FAQ - How Do I Replace Merge Fields in Letters?
Zero Touch Mailing Service
Flyer - Zero Touch Mail
Association Setup
User Guide - Validate New Association Configuration
Vendor Management
User Guide - 1099 Processing
FAQ - How Do I Process 1099s?
Email and Custom Domains
FAQ: How Do I Mark an Email as a Safe Sender?
FAQ: Can I Update the Email Sender of One HOA in Smartwebs?
FAQ: How Can I Change the Sender/Reply Email Address in Smartwebs?
Data Storage
FAQ: How Can I Keep Files Under the 12 MB Limit?
