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User Guide - Paperless Statements & Communications for Residents  

Learn how to enroll in email-only statements and other communications through the Smartwebs Resident Portal by updating your preferences in My Profile. Follow these simple steps to receive statements electronically and reduce paper mail.

 Go Paperless! Enroll in Email-Only Statements

Want to receive your statements by email instead of paper mail? Update your communication preferences in the Smartwebs Resident Portal to enroll in email-only statements.

Follow the steps below to get started!

Step 1: Log In to the Resident Portal

Visit https://office.smartwebs.com/ and log in to your Smartwebs Resident Portal account.

Step 2: Locate My Profile

From the portal homepage: scroll down to the My Profile section.

Step 3: Edit Your Communication Preferences

Click the pencil icon in the My Profile section to edit your Billing (Statements) and Communications preferences.

Step 4: Update Your Preferences

Update your Billing preference to Email and update your Communications preferences to Email and/or Text/Voice, if desired.

Remember to click Save!

 

You're all set! Thank you for helping reduce paper waste by choosing electronic statements.