---
title: User Guide - Linking Multiple Units to a Resident Login
description: "Step 1: Locate the User Account\nClick the Gear Icon (Settings) in the top menu.\nNavigate to Manage > Company > User Management.\n\nSearch for the user by name or email, and click on their profile to open the User Drawer.\n\nStep 2: Add and Link the Units\nScroll to the bottom of the User Drawer to the Portal/App section.\nClick Link Additional Unit.\n\nSearch for the property using the resident's Last Name or the Unit Address.\n\nClick the blue Link button in the Action column next to the correct property.\nOptional: Repeat this search-and-link process for any other properties they own.\nClose the search window/drawer when you are finished adding units.\n\nYou will now see the list of linked units under the Portal/App section.\n\n\n\n\n💡 Tip: The resident will now see all authorized properties under their single login dropdown the next time they sign into the portal."
---

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May 13, 2026

# User Guide - Linking Multiple Units to a Resident Login

## Use this guide when a resident who already has an active Smartwebs portal login needs additional properties linked to their account (applicable to all user role types).

### Step 1: Locate the User Account

1. Click the **Gear Icon** (Settings) in the top menu.
2. Navigate to **Manage** \> **Company** \> **User Management**.  
   ![](https://solutions.smartwebs.com/hs-fs/hubfs/image-png-May-13-2026-07-33-25-1634-PM.png?width=670&height=315&name=image-png-May-13-2026-07-33-25-1634-PM.png)
3. Search for the user by name or email, and click on their profile to open the **User Drawer**.  
   ![](https://solutions.smartwebs.com/hs-fs/hubfs/image-png-May-13-2026-07-33-54-8142-PM.png?width=670&height=315&name=image-png-May-13-2026-07-33-54-8142-PM.png)

### Step 2: Add and Link the Units

1. Scroll to the bottom of the User Drawer to the **Portal/App** section.
2. Click **Link Additional Unit**.  
   ![](https://solutions.smartwebs.com/hs-fs/hubfs/image-png-May-13-2026-07-34-22-5904-PM.png?width=670&height=317&name=image-png-May-13-2026-07-34-22-5904-PM.png)
3. Search for the property using the resident's **Last Name** or the **Unit Address**.  
   ![](https://solutions.smartwebs.com/hs-fs/hubfs/image-png-May-13-2026-07-34-50-2191-PM.png?width=670&height=317&name=image-png-May-13-2026-07-34-50-2191-PM.png)
4. Click the blue **Link** button in the Action column next to the correct property.
5. *Optional:* Repeat this search-and-link process for any other properties they own.
6. Close the search window/drawer when you are finished adding units.

You will now see the list of linked units under the Portal/App section.

![](https://solutions.smartwebs.com/hs-fs/hubfs/image-png-May-13-2026-07-36-04-4371-PM.png?width=1918&height=903&name=image-png-May-13-2026-07-36-04-4371-PM.png)

> 💡 **Tip:** The resident will now see all authorized properties under their single login dropdown the next time they sign into the portal.

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