--- title: User Guide - Custom Parameters description: This Guide describes what Custom Parameters (also know as Merge Fields) are, and how to use them within Smartwebs. --- [Skip to content](https://solutions.smartwebs.com/en-us/smartwebs-solutions/user-guide-custom-parameters#main-content) English - United States Show submenu for translations ![Logo-FullColor HOA management Platform-1](https://solutions.smartwebs.com/hubfs/Logo-FullColor%20HOA%20management%20Platform-1.svg) - [Smartwebs Solutions Home](https://solutions.smartwebs.com/) - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) - [Manage Tickets](https://support.smartwebs.com/tickets-view) Open main navigation Close main navigation - [Smartwebs Solutions Home](https://solutions.smartwebs.com/) - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) - [Manage Tickets](https://support.smartwebs.com/tickets-view) - English - United States Show submenu for translations - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) How can we help you? - There are no suggestions because the search field is empty. 1. [Smartwebs Solutions](https://solutions.smartwebs.com/en-us/smartwebs-solutions?hsLang=en-us) 2. [Administrative](https://solutions.smartwebs.com/en-us/smartwebs-solutions/administrative?hsLang=en-us) 3. [Letter Parameters](https://solutions.smartwebs.com/en-us/smartwebs-solutions/administrative?hsLang=en-us#letter-parameters) July 21, 2026 # User Guide - Custom Parameters ## This Guide describes what Custom Parameters (also know as Merge Fields) are, and how to use them within Smartwebs. ### Overview Parameters can be used within forms and templates in Smartwebs. A parameter is a special value enclosed in `<< >>` brackets that is replaced with a specific value when the form or template is generated. For example, the `<>` parameter will be replaced with the name of the association when the form is generated within that specific association. There are many prebuilt parameters available for use within Smartwebs forms and templates. However, you also have the ability to create Custom Parameters if a needed value is not already available. ### Navigation Select the gear icon in the top-right corner of the screen: **Manage \> Company \> Parameters**![image.png](https://content.api.getguru.com/files/view/b1aae754-491a-4541-9416-ca65a283a796) #### **Custom Parameter Creation** Once in the Custom Parameters section, you will see a list of all existing Custom Parameters. To create a new one, select the green **“New”** button on the right side of the screen. ![](https://content.api.getguru.com/files/view/27d49e93-fd63-4af8-9f45-f2dc38b7f856) After selecting **“New”**, complete the following fields (see screenshot below for reference): - Enter the **Name** of your Custom Parameter - Enter a **Description** - The **Parameter Code** will be automatically generated - Select the **Module** where this parameter will be used (Violations, Architectural, Work Orders, Customer Service, Communications, or Accounting) - If the parameter is needed in multiple modules, it must be created separately for each module - Select the **Associations** where this parameter will be available - Enter a **default value** if the value will be the same across all Associations - Optionally, define **association-specific values** if they differ - Edit or delete values for individual associations as needed Once complete, select **Save**. ![](https://content.api.getguru.com/files/view/43d3c6a7-7f14-404f-99a2-fec4c82ea4c3) #### **How to Use Custom Parameters** After a Custom Parameter is created, it can be used within the module it was assigned to. For example, a Custom Parameter created for Violations can be used in Violation templates. **To add a Custom Parameter to a template:** Navigate to: **Violations \> More \> Violation Options \> Letters**  ![](https://content.api.getguru.com/files/view/0e46ecc5-4f2b-45f5-b231-35b23d520ac1) - Select the notepad icon for the template you want to edit - Use the search field on the right side of the page to locate your Custom Parameter - Select the arrow icon to insert the parameter into the template at the desired location ![](https://content.api.getguru.com/files/view/e94df467-c378-4a38-9a37-c7f21dfb56cc)   ### Result When the template is generated, the Custom Parameter will be replaced with the value configured for the specific Association where the template is being used. ![](https://content.api.getguru.com/files/view/84e672d4-c213-4a22-ad29-99e1f3bf9024) ### Best Practices **Use clear, consistent naming conventions** - Use descriptive names (e.g., `Association Region`, `Office Phone`) - 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