Skip to content
English - United States
Contact us
  • There are no suggestions because the search field is empty.

User Guide - Resident Portal Sign Up

This tutorial will guide residents through the process of signing up for their resident portal following the receipt of their Smartwebs Resident Portal invitation:

Step 1: Receive the Invitation Via Email 

Upon receiving your resident portal invitation, follow these steps to create your account. 

Step 2: Verification of Ownership 

Click the "Create My Account" button in the invitation email to access the verification of ownership page in Smartwebs.

image.png

 

Step 3: Verify Via Your Email or Phone Number 

Choose either email or phone number for verification. 

  1. Verify via email or text and select the corresponding radio box.
  2. Check the “I’m not a robot”    
  3. Select "Send Code" to receive a verification code. You can also choose to "Resend" the code if necessary.

image.png

 

Step 4: Receive and Apply Verification Code

Wait for the verification code to arrive, then apply it in the "Verification of Ownership" field on the Smartwebs page. This field will populate after you select “Send Code” in step 3

image.png

 

Step 5: Link Unit

Select "Link Unit" after successfully entering the verification code

 

Step 6: Complete Registration

Complete your registration by following these steps:

  1. Create a username and a secure password.
  2. Confirm your password.
  3. Click "Sign Up."

 

Step 7: Access Your Resident Portal

Upon registration completion you will be automatically taken to the login screen.

  1. Enter your username and password.
  2. Click "Login."

image.png

You should now be logged into your resident portal!