If a resident has the enabled rights, they can easily submit a work order by following these steps:
- Log In: Access the resident portal and click the orange work order tile.
- Click the New button:
- Select Location:
- Choose either Unit or Common Area.
- If Common Area is selected, the resident must then choose the specific amenity and click Ok.
- Define the Issue: Choose the relevant Category and Subcategory.
- Provide Information:
- Complete the optional fields for Description, Details, and Conclusion.
- Upload any relevant pictures or documents.
- Submit: Click Save.
Residents can see any work orders in the portal that are being tracked by their unit or that they have submitted.
