--- title: FAQ - How Do I Add a New Category or Subcategory? description: Learn how to add and manage violation categories and subcategories in Smartwebs CC&Rs. Follow step-by-step instructions to create, enable, and edit categories for streamlined HOA management. --- [Skip to content](https://solutions.smartwebs.com/en-us/smartwebs-solutions/how-do-i-add-a-new-category-or-subcategory#main-content) English - United States Show submenu for translations ![Logo-FullColor HOA management Platform-1](https://solutions.smartwebs.com/hubfs/Logo-FullColor%20HOA%20management%20Platform-1.svg) - [Smartwebs Solutions Home](https://solutions.smartwebs.com/) - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) - [Manage Tickets](https://support.smartwebs.com/tickets-view) Open main navigation Close main navigation - [Smartwebs Solutions Home](https://solutions.smartwebs.com/) - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) - [Manage Tickets](https://support.smartwebs.com/tickets-view) - English - United States Show submenu for translations - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Frequently Asked Questions](https://solutions.smartwebs.com/en-us/smartwebs-solutions/violations?hsLang=en-us#frequently-asked-questions) April 29, 2025 # FAQ - How Do I Add a New Category or Subcategory? **In most cases, only Global Admins can add new violation Categories and Subcategories because these types apply to all associations within a management company.** --- ### **Navigation** **To add a violation category or subcategory, you will need to go to the CCR's section of Smartwebs by either:** - Going to **Settings \> Manage \> Association \> CCRs** - or through the **Violations Module \> More \> CC&Rs** ![image.png](https://content.api.getguru.com/files/view/4f74aa1f-67ce-4be8-8ed9-8d579b38831f)   ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14132376163/original/Vh_aYW3Kw_udkmtuYWYMOAhm40tfY90OhQ.png?1700689147) --- ### **Creating a new Category** **While in the CCR's section of the site, click the "New Category" Plus sign button at the top of the screen and enter the name of your new Category.**  - Ensure that "Is enabled" has been checked then click **"Save"** in the top right corner     ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14132376167/original/s2XwzzvTVr_3o5MYiHHFCoDkxLm-MIKYeQ.png?1700689148) --- ### **Creating a new Subcategory** **Expand the parent category and then click the New subcategory button next to the category name.**  - Enter the Subcategory name then ensure that the violation type is been accurately set at the bottom.     ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14132376166/original/myCaKWvYXI_JVhjIgo3xulSjyE1H2Qkrzw.png?1700689148)     #### **Editing Call To Action** **Next, you will need to click the "Call to Action" button in the upper right-hand corner of the pop-out tray.**  Populate the desired details into the Call to Action Title and Call to Action Text fields, then click Save. - Enabling Subcategories requires Call to Action information to be entered into the "Call to Action" page. This is the minimum amount of information to enable a Subcategory. - **NOTE: If the Call to Action Text section is blank for a given subcategory, it will not be available to select when creating new violations** ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14132376165/original/Q16xW4lKwXfDPai2Nrx_I8QqELeaqbO5Hg.png?1700689148) ### **NOTE about subcategory information** While category and subcategory names span across an entire management company, **Title**, **Call to Action Text** and **CCR Article** details are association-specific.   ![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14132376164/original/rFjYk8kTBj0ycA5HOY5Hn_klYoWbhhmCZg.png?1700689148) - [Accounting](https://solutions.smartwebs.com/en-us/smartwebs-solutions/accounting?hsLang=en-us#main-content) - [1099's](https://solutions.smartwebs.com/en-us/smartwebs-solutions/accounting?hsLang=en-us#1099s) - [General](https://solutions.smartwebs.com/en-us/smartwebs-solutions/accounting?hsLang=en-us#general) - 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