FAQ: Why is my Custom Parameter Not Populating in the Template?

Here are the most common causes for a custom parameter being unavailable in your Template: 

• Confirm the parameter is assigned to the desired Association.

• Ensure the template is being generated within the module where the parameter was created. 

• Verify the parameter code is inserted correctly (including << >>)

Why can’t I find my Custom Parameter in the template editor?

• Confirm the parameter was created for the correct module.

• Check that the parameter is assigned to the Association you are working in.

Do I need to recreate a Custom Parameter for each module?

• Yes. Custom Parameters are module-specific and must be created separately for each module where they are needed.

Can I use different values for different Associations?

• Yes. Values can be configured per Association within the Custom Parameter settings.

Can I edit or delete a Custom Parameter after it’s created?

• Yes. You can update the parameter name, description, and values at any time.

• Deleting a parameter will remove it from all templates where it is used.
  
  

Best Practices

Use clear, consistent naming conventions

• Use descriptive names (e.g., Association Region, Office Phone)

• Avoid vague or duplicate names.

Validate before creating a new parameter

• Check existing parameters to prevent duplicates.

• Reuse existing parameters when possible.

Standardize values where applicable

• Use a default value when the data is consistent across Associations.

• Only configure association-specific values when necessary.

Limit module duplication

• Only create parameters in additional modules if they are actively needed.

• Avoid unnecessary duplication across modules.

Test before broad use

• Insert the parameter into a test template.

• Generate the template to confirm the value populates correctly.

Maintain and audit regularly

• Periodically review parameters for accuracy and relevance.

• Remove unused or outdated parameters to reduce clutter.

For more information, Refer to the full Custom Parameter User Guide