Skip to content
English - United States
Contact Us
  • There are no suggestions because the search field is empty.

FAQ - How to Link an Additional Unit to Your Account

If you own multiple properties within the same management company, you can manage them all under a single login. Follow these steps to link an additional unit to your resident portal.

Step 1: Search for the Association

  1. Log into your Resident Portal. 
  2. Click on your Address displayed in the middle of the screen.
      
  3. Select Link Additional Unit.
      
  4. Enter the Association Name and Zip Code, then click Search.
      
  5. Select your association from the results list.
      

Step 2: Locate Your Unit

  1. Enter your Last Name and at least 3 digits of the unit address.
      
  2. Click Search.
  3. Select your name/unit from the results list.
      

Step 3: Verify and Complete

  1. Verify Ownership: Choose to receive a verification code via the email or phone number on file in Smartwebs. 

    ⚠️ Note: For security purposes, if you do not have a valid email or phone number on file, you will not be able to complete this process automatically. Please contact support for assistance.

  

  1. Once the verification is complete, you are all set! You can choose to Link More Units or click Go to Dashboard to view your account.