Skip to content
English - United States
  • There are no suggestions because the search field is empty.

FAQ - How Do I Save My Column Preferences in the Accounting Owner/Unit Grid?

This FAQ explains how to customize and save column preferences in the Accounting Owner/Unit (Homeowners) grid. Preferences are saved per user and persist across sessions within the same association.

Overview

Looking to customize and persist your Accounting grid columns for a cleaner, user-specific view? 

Users can control which columns display in the Accounting Owner/Unit grid by updating their Preferences.

  • Changes are user-specific
  • Changes apply at the management (association) level
  • Preferences persist across sessions for the same user within the same association
  • Each user must configure their own column preferences (e.g., to remove the Tenant column)

How to Save Column Preferences

Follow these steps to update your grid view:

  1. Navigate to:
    Profile Icon → User Settings → Preferences
  2. Select the General tab and Save the Columns to Include in your default view


3. Select the Accounting tab and choose Receivables from the dropdown

    • Check any columns not selected that you want to display 
    • Uncheck any columns selected that you do not want displayed
    • Click Save

How These Settings Apply

  • Saved preferences apply to the Homeowners (Owner) grid
  • The same column settings will also apply to the Units grid when the Accounting View toggle is ON
  • Preferences remain in place after logout/login for the same user within the same association

Important Notes

  • Column preferences are not shared across users
  • Each user must individually configure their own view
  • This is commonly used to add/remove columns such as Tenant or other non-essential fields

Bulk Updates for Multiple Users

If you need to apply the same column preferences for multiple users (e.g., board members):

  • Submit a support ticket with:
    • Names, usernames, or email addresses of the users
  • Smartwebs Support can update these preferences on your behalf for a one-time General Professional Services Fee ($100)