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Arc Letter Template Dynamic Fields

Below is a list of all dynamic parameters (merge fields) available to use in Smartwebs Architectural letter and email templates, with a description of each.

To find a specific parameter, press Ctrl + F on your keyboard and type the name to find it quickly on the page.

 

account_number

  • Displays the account number for the owner/unit. Integrating customers: this comes from your third-party accounting system. Non-integrating customers: this comes from the “Account Number” field in the owner profile.

account_number_jenark_old

  • LEGACY JENARK CUSTOMERS ONLY: Displays the account number for the owner/unit that is custom-generated as a combination from various fields in Jenark which does NOT include the standard account number. If you use the standard “account number” field for your units in Jenark, please use the “account_number” field for your letters instead.

association_Address

  • Displays the mailing address of the association if set under Manage > Association > Association Options > General > Association Details > Address and Address 2. A line break will separate Address Line 1 and Address Line 2.

association_City

  • Displays the mailing city of the association if set under Manage > Association > Association Options > General > Association Details > City.

association_email

  • Displays the email address of the association if set under Manage > Association > Association Options > General > Association Details > Association contact email.

association_emailLink

  • Displays the email address of the association as a clickable link (used in PDFs or email messages) if set under Manage > Association > Association Options > General > Association Details > Association contact email.

association_fax

  • Displays the fax number of the association if set under Manage > Association > Association Options > General > Association Details > Association fax.

association_header_image

  • Displays the association logo if set under Manage > Association > Association Logo.

association_legalName

  • Displays the legal name of the association if set under Manage > Association > Association Options > General > Association Details > Legal name.

association_name

  • Displays the shortened name of the association if set under Manage > Association > Association Options > General > Association Details > Display name.

association_phone

  • Displays the phone number for the association if set under Manage > Association > Association Options > General > Association Details > Association contact phone number.

association_State

  • Displays the mailing state for the association if set under Manage > Association > Association Options > General > Association Details > State.

association_website

  • Displays the URL for the association if set under Manage > Association > Association Options > General > Association Details > Association website.

association_websiteLink

  • Displays the URL for the association as a clickable link (used in PDFs or email messages) if set under Manage > Association > Association Options > General > Association Details > Association website.

association_Zip

  • Displays the zip code for the association if set under Manage > Association > Association Options > General > Association Details > Zip.

AssociationPrimaryContact_CellPhone

  • Displays the cell phone number of the Primary Contact for the association if set under Profile > My Profile > Cell Phone.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_DayPhone

  • Displays the daytime phone number of the Primary Contact for the association if set under Profile > My Profile > Day Phone.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_designation

  • Displays the designation of the Primary Contact for the association if set under Profile > My Profile > Designation.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_Email

  • Displays the email address of the Primary Contact for the association if set under Profile > My Profile > Email.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_EmailLink

  • Displays the email address of the Primary Contact for the association as a clickable link if set under Profile > My Profile > Email.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_FirstName

  • Displays the first name of the Primary Contact for the association if set under Profile > My Profile > First Name.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_LastName

  • Displays the last name of the Primary Contact for the association if set under Profile > My Profile > Last Name.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_Name

  • Displays the first and last name of the Primary Contact for the association if set under Profile > My Profile > First Name/Last Name.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_NightPhone

  • Displays the nighttime phone number of the Primary Contact for the association if set under Profile > My Profile > Night Phone.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_signature

  • Displays the signature image of the Primary Contact for the association if set under Profile > Password/Signature > Signature.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationPrimaryContact_title

  • Displays the title of the Primary Contact for the association if set under Profile > My Profile > Title.
  • Primary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Primary Contact.

AssociationSecondaryContact_CellPhone

  • Displays the cell phone number of the Secondary Contact for the association if set under Profile > My Profile > Cell Phone.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_DayPhone

  • Displays the daytime phone number of the Secondary Contact for the association if set under Profile > My Profile > Day Phone.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_designation

  • Displays the designation of the Secondary Contact for the association if set under Profile > My Profile > Designation.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_Email

  • Displays the email address of the Secondary Contact for the association if set under Profile > My Profile > Email.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_EmailLink

  • Displays the email address of the Secondary Contact for the association as a clickable link if set under Profile > My Profile > Email.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_FirstName

  • Displays the first name of the Secondary Contact for the association if set under Profile > My Profile > First Name.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_LastName

  • Displays the last name of the Secondary Contact for the association if set under Profile > My Profile > Last Name.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_Name

  • Displays the first and last name of the Secondary Contact for the association if set under Profile > My Profile > First Name/Last Name.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_NightPhone

  • Displays the nighttime phone number of the Secondary Contact for the association if set under Profile > My Profile > Night Phone.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_signature

  • Displays the signature image of the Secondary Contact for the association if set under Profile > Password/Signature > Signature.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

AssociationSecondaryContact_title

  • Displays the title of the Secondary Contact for the association if set under Profile > My Profile > Title.
  • Secondary Contacts are designated under Manage > Association > Association Users > select user > Associations > Is Secondary Contact.

boardHearing_locationAddress

  • Displays the board hearing street address for the association if set under Manage > Association > Board Hearing > Location Address.

boardHearing_locationCityStateZip

  • Displays the board hearing city, state and zip code for the association if set under Manage > Association > Board Hearing > Location City/State/Zip.

boardHearing_locationName

  • Displays the board hearing location name for the association if set under Manage > Association > Board Hearing > Location Name.

boardHearing_nextHearingDate

  • Displays the date and time of the next board hearing for the association in “MM/DD/YYYY (TIME) format. Date of next hearing is displayed under Manage > Association > Board Hearing > Next Meeting.
  • NOTE: if an override date and time is set, this will determine the date of the next meeting.

created_date

  • Displays the date that the violation was first “born” or created, regardless of stage in “MM/DD/YYYY” format. If creating a brand new violation, this field will display today’s date instead.

created_dateLong

  • Displays the date that the violation was first “born” or created, regardless of stage in “Month Day, Year” format. If creating a brand new violation, this field will display today’s date instead.

cure_DaysImmediate

  • Displays the number of cure period days for the violation, but will display cure periods of “0” or “1” days as “immediately” in the body of the letter. For 2+ days, it will display “__ days” as normal.

current_date

  • Displays today’s date when creating a new letter in “Month Day, Year” format.

current_dateLong

  • Displays today’s date when creating a new letter in “Month Day, Year” format.

current_UserName

  • Displays the username of the person who created the current letter.

currentUser_CellPhone

  • Displays the cell phone number of the person who created the current letter. This is configurable under Profile > My Profile > Cell Phone.

currentUser_DayPhone

  • Displays the daytime phone number of the person who created the current letter. This is configurable under Profile > My Profile > Day Phone.

currentUser_designation

  • Displays the designation of the person who created the current letter. This is configurable under Profile > My Profile > Designation.

currentUser_Email

  • Displays the email address of the person who created the current letter. This is configurable under Profile > My Profile > Email.

currentUser_EmailLink

  • Displays the email address of the person who created the current letter as a clickable link (used for PDFs and email messages). This is configurable under Profile > My Profile > Title.

currentUser_FirstName

  • Displays the first name of the person who created the current letter. This is configurable under Profile > My Profile > First Name.

currentUser_LastName

  • Displays the title of the person who created the current letter. This is configurable under Profile > My Profile > last Name.

currentUser_Name

  • Displays the first and last name of the person who created the current letter. This is configurable under Profile > My Profile > First Name/Last Name.

currentUser_NightPhone

  • Displays the nighttime phone number of the person who created the current letter. This is configurable under Profile > My Profile > Night Phone.

currentUser_signature

  • Displays the signature image of the person who created the current letter. This is configurable under Profile > Password/Signature > Signature.

currentUser_title

  • Displays the title of the person who created the current letter. This is configurable under Profile > My Profile > Title.

homeowner_address

  • Displays the street address section only (not city/state/zip) for a unit. This is configured under Owner/Unit Management > select unit > Edit > Unit > Address/Door #.

homeowner_addressName

  • Displays the street name only of the current unit without including the number.
  • Example: If the address is “1234 Main Street”, this field will display “Main Street” only but not “1234”.

homeowner_city

  • Displays only the city for a unit. This is configured under Owner/Unit Management > select unit > Edit > Unit > City.

homeowner_cityStateZip

  • Displays the city, state and zip (together) for a unit. This is configured under Owner/Unit Management > select unit > Edit > Unit > City/State/Zip.

homeowner_email

  • Displays the email address for a unit owner. This is configured under Owner/Unit Management > select unit > Edit > Owner > Email.

homeowner_firstName

  • Displays the first name for a unit owner. This is configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (first field only).

homeowner_lastName

  • Displays the last name for a unit owner. This is configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (second field only).

homeowner_mailing_address

  • Displays the street address section only (not city/state/zip) for a unit’s mailing address, if different from the Unit Address. This is configured under Owner/Unit Management > select unit > Edit > Mailing Address > Address Line 1/Address Line 2.

homeowner_mailing_city

  • Displays the city for a unit’s mailing address, if different from the Unit Address. This is configured under Owner/Unit Management > select unit > Edit > Mailing Address > City.

homeowner_mailing_cityStateZip

  • Displays the city, state and zip (together) for a unit’s mailing address, if different from the Unit Address. This is configured under Owner/Unit Management > select unit > Edit > Mailing Address > City/State/Zip.

homeowner_mailing_state

  • Displays the state for a unit’s mailing address, if different from the Unit Address. This is configured under Owner/Unit Management > select unit > Edit > Mailing Address > State.

homeowner_mailing_zip

  • Displays the zip code for a unit’s mailing address, if different from the Unit Address. This is configured under Owner/Unit Management > select unit > Edit > Mailing Address > Zip.

homeowner_name

  • Displays the first and last name (together) for a unit owner. This is configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (both fields).

homeowner_updateLink

  • Displays a unique URL that the homeowner can click on to leave comments or attachments in response to a violation. Only works for violation emails and PDF files.

lot_number

  • Displays the lot number, if available. This is only configured in the unit profile of your third-party accounting system and is not visible in the unit profile within Smartwebs.

management_company_legalName

  • Displays the legal name of the management company if set under Manage > Company > Advanced Config > Legal Name.

management_company_logo

  • Displays the management company logo if set under Manage > Company > Company Logo.

management_company_mailAddress

  • Displays the street mailing address of the management company if set under Manage > Company > Advanced Config > Mail Address.

management_company_mailAddressCityStateZip

  • Displays the full mailing address (Address, City, State, Zip) of the management company if set under Manage > Company > Advanced Config > Mail Address/Mail City/Mail State/Mail Zip.

management_company_mailCity

  • Displays the mailing address city of the management company if set under Manage > Company > Advanced Config > Mail City.

management_company_mailCityStateZip

  • Displays the mailing address city, state and zip (together) of the management company if set under Manage > Company > Advanced Config > Mail City/Mail State/Mail Zip.

management_company_mailState

  • Displays the mailing address state of the management company if set under Manage > Company > Advanced Config > Mail State.

management_company_mailZip

  • Displays the mailing address zip code of the management company if set under Manage > Company > Advanced Config > Mail Zip.

management_company_mainEmail

  • Displays the main email address of the management company if set under Manage > Company > Advanced Config > Main Email.

management_company_mainEmailLink

  • Displays the main email address of the management company as a clickable link if set under Manage > Company > Advanced Config > Main Email. Only works for PDFs and email messages.

management_company_mainFax

  • Displays the main fax number of the management company if set under Manage > Company > Advanced Config > Main Fax.

management_company_mainPhone

  • Displays the main phone number of the management company if set under Manage > Company > Advanced Config > Main Phone.

management_company_name

  • Displays the shortened name of the management company if set under Manage > Company > Advanced Config > Name.

management_company_physicalAddress

  • Displays the full physical address (street, city, state, zip together) of the management company if set under Manage > Company > Advanced Config > Physical Address/ Physical City/ Physical State/Physical Zip.

management_company_website

  • Displays the URL for the management company if set under Manage > Company > Advanced Config > Website.

management_company_websiteLink

  • Displays the URL for the management company as a clickable link if set under Manage > Company > Advanced Config > Website. Only works for PDFs and email messages.

owner_DayPhone

  • Displays the daytime phone number for a unit owner. This is configured under Owner/Unit Management > select unit > Edit > Owner > Phone Type > Day Phone.

owner_NightPhone

  • Displays the nighttime phone number for a unit owner. This is configured under Owner/Unit Management > select unit > Edit > Owner > Phone Type > Night Phone.

ownertenantaltcompany_fullnameaddress

  • Displays recipient name with the full unit address, with each on a separate line. Owner letters will display the owner first and last name; tenant letters will display the tenant first and last name; alternate address letters will display the alternate address company name.
  • Owner names are configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (both fields). Tenant names are configured under Owner/Unit Management > select unit > Edit > Tenant > Tenant Name (both fields). Alternate Address Company is configured under Owner/Unit Management > select unit > Edit > Alternate Address > Salutation/Company.
  • If no Tenant Name is specified, this field will display as “tenant” in the body of the letter (ex. in salutations where “Dear [name]” is used).

ownertenant_fullname

  • Displays the owner first and last name (together) OR full tenant name, if available. Owner names are configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (both fields). Tenant names are configured under Owner/Unit Management > select unit > Edit > Tenant > Tenant Name (both fields).
  • If no Tenant Name is specified, this field will display as “tenant” in the body of the letter (ex. in salutations where “Dear [name]” is used).

ownertenant_fullnameaddress

  • Displays the owner first and last name (together) and full unit address OR tenant full name, if available. Owner names are configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (both fields). Tenant names are configured under Owner/Unit Management > select unit > Edit > Tenant > Tenant Name (both fields).
  • If no Tenant Name is specified, this field will display as “tenant” in the body of the letter (ex. in salutations where “Dear [name]” is used).

 

ownertenant_fullsaladdress

  • Displays the first and second owner names and full unit address (together) OR full tenant name, if available. Owner names are configured under Owner/Unit Management > select unit > Edit > Owner > Owner Name (both fields). Tenant names are configured under Owner/Unit Management > select unit > Edit > Tenant > Tenant Name (both fields).
  • If no Tenant Name is specified, “tenant” will be shown.
  • Names appear as “John & Jane Doe” in the letter.

pagebreak_key

  • Adds a “conditional” page break to the letter template that only creates additional pages when content (text or images) exists below the page break.
  • This is to prevent extra blank pages from being generated.
  • Most commonly used to move additional images to a separate page and preserve the formatting of the first page of the template.

project_ccrArticleNumber

  • Displays the CCR Article Number assigned to a given project type. This can be configured under Manage > Association > CCRs > Architecturals > CCR Article Title view > select CCR > Article.

project_ccrArticleText

  • Displays the CCR Article Text assigned to a given project type. This can be configured under Manage > Association > CCRs > Architecturals > CCR Article Title view > select CCR > CCR Text.

project_ccrText

  • Displays the CCR Title, Article Number and Article Text for a project type in a pre-formatted block. Each of these individual values can be configured under Manage > Association > CCRs > Architecturals > CCR Article Title > select article.

project_ccrTitle

  • Displays the CCR Title assigned to a given project type. This can be configured under Manage > Association > CCRs > Architecturals > CCR Article Title view, select CCR > Title.

project_description

  • Displays the user-generated description of a project. This can be added and modified by viewing the Project Details and editing the “Description” field.

project_expiration_deadlineDate

  • Displays the Approve By date and time for the current project in “MM/DD/YYYY (TIME)“ format.
  • Example: 9/26/2018 11:34:06 AM
  • This is configured under Arc > More > Expirations > Days until projects expire.

project_expiration_deadlineDays

  • Displays the number of full, 24-hour days between today and the Approve By date for the current project.
  • The number of days a project has to be approved can be configured under Arc > More > Expirations > Days until projects expire.

project_key

  • Displays the unique reference number generated for each project. This is only visible after saving a new project and viewing the ID listed under Project Details > Ref.

project_name

  • Displays the name given to the project by the user who first saved the project. This can be set under “Project Name” when saving a new project, or edited afterwards on the Project Details and editing the contents of the “Title” field.

receivedOn_date 

  • Displays the date that the arc project was received and saved into Smartwebs by management staff, in “Month Day, Year” format.

receivedOn_dateLong 

  • Displays the date that the arc project was received and saved into Smartwebs by management staff, in “MM/DD/YYYY HH:MM:SS AM/PM” format.

satOffice_Emp1_Name

  • Displays the email address of employee #1 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp1_Title

  • Displays the title of employee #1 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp1_Phone

  • Displays the phone number of employee #1 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp1_Email

  • Displays the email address of employee #1 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp2_Name

  • Displays the name of employee #2 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp2_Title

  • Displays the title of employee #2 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp2_Phone

  • Displays the phone number of employee #2 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

satOffice_Emp2_Email

  • Displays the email address of employee #2 for the satellite office if set under Manage > Company > Company Profile > Satellite Office.

unit_Block

  • Displays the unit address block, if available. This is only configured in the unit profile of your third-party accounting system and is not visible in the unit profile within Smartwebs.

unit_Section

  • Displays the unit address section, if available. This is only configured in the unit profile of your third-party accounting system and is not visible in the unit profile within Smartwebs.