--- title: User Guide - Multi-Unit Mapping in Smartwebs description: User Guide for mapping multi-unit buildings in Smartwebs --- [Skip to content](https://solutions.smartwebs.com/en-us/smartwebs-solutions/multi-unit-building-user-guide#main-content) English - United States Show submenu for translations ![Logo-FullColor HOA management Platform-1](https://solutions.smartwebs.com/hubfs/Logo-FullColor%20HOA%20management%20Platform-1.svg) - [Smartwebs Solutions Home](https://solutions.smartwebs.com/) - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) - [Manage Tickets](https://support.smartwebs.com/tickets-view) Open main navigation Close main navigation - [Smartwebs Solutions Home](https://solutions.smartwebs.com/) - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) - [Manage Tickets](https://support.smartwebs.com/tickets-view) - English - United States Show submenu for translations - [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) [Contact Us](https://share.hsforms.com/2VBrljHAiSeCkcUy_-IEe_Aq0yoc) How can we help you? - There are no suggestions because the search field is empty. 1. [Smartwebs Solutions](https://solutions.smartwebs.com/en-us/smartwebs-solutions?hsLang=en-us) 2. [Violations](https://solutions.smartwebs.com/en-us/smartwebs-solutions/violations?hsLang=en-us) 3. [Mapping Units in Smartwebs](https://solutions.smartwebs.com/en-us/smartwebs-solutions/violations?hsLang=en-us#mapping-units-in-smartwebs) April 28, 2025 # User Guide - Multi-Unit Mapping in Smartwebs ## User Guide for mapping multi unit buildings in Smartwebs #### Create buildings with multiple units inside and place them on the virtual map **Great for:** - Apartments - Townhomes - Condominiums - One home with multiple addresses or living spaces ---   ### **Creating new buildings** 1\. Log into the **Smartwebs Mobile Online app** and enter the **Map View.** 2\. Center the map to the general vicinity where you want the multi-unit building to be placed. 3\.Select **Options \> Add Building.**   ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825496/original/KheWUJzsclWal_HRjtvTXAAMO0sQnc5PFQ.png?1696539278)   4\. A window will appear to allow you to add building information. **Only 'Building Name' and the number of floors are required.** All other fields are optional. **Note that it is not possible to edit the number of floors after this screen, so make your selection carefully.**   5\. After you have finished adding building information, click on the arrow to proceed.  ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825519/original/_2XMbFnlqYPII8v6UkWSWZGxa5LxkcCe2g.png?1696539303)    6. Now that you are ready to assign units to specific floors inside the building: - Select the **floor you want to add units to.** - Select the **street that the unit you want to assign is located in.** - Select the **units you want to assign to this floor** using the checkboxes to the left of each unit. Make sure to tap **Save each time you change floors or streets** to keep your changes. *If you make mistakes or forget to assign units to a floor, don't worry- you can always edit the unit assignments after the building is created and saved.* ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825521/original/_jf3ntuldIVyYmd-vF0AdUro7U-1ZT-hCA.png?1696539303)   7\. After you are finished making your assignments, a **black building icon** will appear on the Map View. You may need to collapse the Edit Building window using the **blue X** icon to see it (you can close this window safely without losing any data).  ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825520/original/FTMVzr4RYopLZQqFD4CNSlLtt6BJzVeing.png?1696539303)   Click and drag the **black building icon** to the desired position on the map and tap **Save**. **Your building and its assignments will NOT be saved until you tap this specific Save button.** ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825515/original/aDawJjtECiAF838VypwVAKq1Ny3yp3_g1A.png?1696539302)   If you select **Remove**, or **delete a building**, the units inside it will reappear in the same place they were located before they were assigned to the building. ---   ### **Editing floor assignments** 1\. Select the building from the **Map View** to open the Building Summary View. 2\. Select the **Edit** icon to the right of the floor you wish to edit. ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825517/original/hX7ODoe9lprnoWpowOeA4ZGZkrmVnXyI3w.png?1696539302)   3\. Make your changes, just like when you first created the building. Tap **Save** *before* you switch to a different floor or street. 4\. If the unit you want to assign isn't appearing when you select its street, that means it has already been assigned to a different floor and/or building. To reassign the unit, you must first go to the building or floor where it is located, remove it (by unchecking and tapping **Save**). It will now be "freed up" to be assigned elsewhere.  ---   ### **Editing Building Info** 1\. Select the building from the **Map View** to open the Building Summary View.   2\. Select the **Edit** icon to the right of the Building Name.   ![Unnamed](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/14129825518/original/V9kBbN0RFASrE6wRkjiV9915s2Eza4EbFg.png?1696539303)   3\. 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